warranty

WARRANTY & HERITAGE

5 Years Limited Warranty

5 Years Limited Warranty


LD products are warranted to be free from manufacturing defects in material and workmanship for a period of 5 (five) years from the date of original purchases.

If the customer receives any goods that appear to be defective, upon receipt written notice to LD VALVE, the customer with permission can return prepaid such questionable goods. After examination, if the goods are proven to be defective due to manufacture or material provided by the company, LD VALVE may repair, replace or reimburse the customer for such goods. The customer must make all claims under these warranties, and no claim will be accepted from a third party. Warranties are non-transferable. Any product repaired or replaced under warranty is only warranted for the period of time remaining in the original warranty for the product. All costs of shipping such questionable goods to or from LD VALVE shall be borne by the customer.
This shall be the customer’s only remedy.

The acceptance by LD VALVE of any product returned is not an admission that the product is defective, and if LD VALVE determines the product is not covered by this Limited Warranty, the product will be returned to the Buyer at Buyer’s expense.

Failure to meet payment obligations voids all warranties and does not extend the Limited Warranty period when payment is made. Warranty ceases to exist immediately if the object delivered is altered or overhauled.

Warranty does not cover damage caused by one or more of the following:

  1. LD products that have been subject to abuse, misuse, neglect, accident, fire, improper installation, storage, handling or adjustment, or corrosion.
  2. Natural disaster, including but not limited to, fire, flood, hurricane, tornado, earthquake, electro-static or any other similar natural cause beyond the control of LD VALVE.
  3. LD products that have been modified or altered outside of or beyond LD’s specifications.
  4. LD products used in application other than those recommended by LD.
  5. Damage by liquid with temperature lower than 4°C/40°F or higher than 60°C/140°F (PVC) and 95°C/203°F (CPVC) at no pressure.
For detail, please refer to temperature/working pressure graph.

LD VALVE’s liability is limited to the replacement cost of product and is not responsible for consequential damages. Freight charges, installation cost, labor cost, damage to related components, and cost incurred due to down time, from normal wear and tear of the valve is not covered by this warranty. There are no other warranties provided other than stated herein. LD VALVE reserves the right to change dimensions, specifications, or prices without prior notice.

DO NOT USE LD PRODUCTS FOR COMPRESSED AIR OR GASES.
DO NOT TEST THERMOPLASTIC PIPING SYSTEMS WITH COMPRESSED AIR OR GASES.
DO NOT USE PIPING SYSTEMS WITH LIQUIDS NOT RECOMMENDED BY LD.
MODIFICATIONS OF LD PRODUCTS VOIDS THE WARRANTY.

40 Years Anniversary

40 Years Anniversary Since 1974


1974

“LD VALVE CO., LTD” was established at Shalu Town.

1980

In-house labeled “LD” products launch market and got outstanding reputation in market.

1982

Successfully obtained patents on more than 30 kinds of valves and continuing to apply patents for others.

1985

Developed foreign markets.

1998

Invested USD$7,000,000 to build brand-new plant and advanced manufacturing facilities in Kaun Lien Industrial Park in Taichung Harbor for supporting the rapid growth of sale.

1998

Passed ISO 9002

1999

Set up factory in Cairo, Egypt.

1999

Set up factory in Jeddah, Saudi Arabia.

2003

Passed ISO 9001

2008

Export over 50 countries worldwide.

2010

Export over 60 countries worldwide.

2012

Export over 100 countries worldwide.

2014

NSF Approved
Passed AS/NZS 4020:2005

2015

Passed ISO 9001 : 2008
Passed BS EN200 : 2008 and BS 1010-2:1973

History
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