TROUBLESHOOTING GUIDE
External Leaks
For Socket or Threaded Connection
Possible Cause of Problems
- Expired glue, improper joint, insufficient or contaminated.
- Improper threads, way of wrapping the PTFE incorrect.
- Connector cracked at the joint due to excessive tightening of the thread.
- Connector cracked due to insufficient valve support.
Corrective Action
- Reinstall and check glue quality.
- Check if the thread dimension is appropriate; replace or reinstall.
- Reinstall the threaded connection according to the proper procedures.
- Replace the cracked connector ; without pressing too much.
- Add supports to each side of the valve.
On The Union Nuts
Possible Cause of Problems
- Connector misaligned.
- Body side O-ring displaced or deteriorated; impurity inside the O-ring groove.
- Shrinkage in the piping system stretches connectors; improper end connector spacing.
- Loose union nut.
- Side O-ring displaced or pinched.
Corrective Action
- Align piping system, end connector should be parallel.
- Check for proper valve support.
- Open the valve and check the O-ring for physical or chemical damage.
- Check the compatibility of the O-ring, if necessary you should replace a new one.
- Clean and replace the O-ring.
- Check the deflection by the temperature: Check the working temperature of the system, external thermal resistance (including direct sunlight) and thermal energy produced by the system.
- Install expansion loop and correct spacing.
- Retighten the nut.
- Remove the end cap; change seal or replace O-ring.
On The Stem
Possible Cause of Problems
- Stem O-ring damaged.
Corrective Action
- Open the valve and check if the stem's O-ring has physical or chemical damage.
- Check the compatibility of the O-ring, if necessary you should replace a new one.
- Check the deflection temperature: Check the working temperature of the system, external thermal resistance (including direct sunlight) and thermal energy produced by the system.
Structural Fracture
Handle Fracture
Possible Cause of Problems
- External impact.
Corrective Action
- Protects against impact.
Handle Curved
Possible Cause of Problems
- Opening / closing range extended.
- Excessive exposure to direct sunlight, which causes softening of the handle material.
Corrective Action
- Do not excessively rotate the handle outside of the open/close range, replace the new handle.
- Protect or cover the valve from direct exposure to the sun.
Broken / Deformed Stem
Possible Cause of Problems
- External impact.
- Range of opening / closing extended.
Corrective Action
- Protects against impact.
- Do not excessively rotate the handle outside of the open/close range.
Nut Fracture
Possible Cause of Problems
- External impact.
- The nut is excessively tightened or pulled.
- Inadequate valve supports.
- Excessive internal pressure / water hammer.
Corrective Action
- Protects against impact.
- Adjust the gap between the end connectors to an appropriate length to install the valve.
- On each side of the valve provide supports in the system.
- Check system pressures and water hammer, air evacuation in piping system.
End Connector Fracture
Possible Cause of Problems
- Misalignment of the piping system, external impact.
- Over tightened threaded connection causing end connector fracture.
- Insufficient valve support causing end connector fracture.
Corrective Action
- Check the alignment of the piping system, the end connector must be parallel.
- Protects against impact.
- According to the installation guide to install new end connector.
- On each side of the valve provide supports in the system.
Body Fracture
Possible Cause of Problems
- External impact.
- Excessive internal pressure.
- System misalignment.
- Inadequate valve support.
- Chemical attack.
Corrective Action
- Protects against impact.
- Check the pressures of the piping system and water hammer, if it contains trapped air.
- The end connector must be parallel.
- On each side of the valve provide support in the system.
- Check the chemical compatibility of the system fluids.
Internal Leakage
Blockage of The Ball
Corrective Action
- Disassemble the valve, and check if the passage is blocked by impurities. Clean and reinstall the valve.
Broken / Deformed Stem
Corrective Action
- Disassemble the valve, and check if the passage is blocked by impurities. Replace and reinstall the valve.
Loose Internal Connector
Corrective Action
- Disassemble the nut and reinstall the internal connector with appropriate force.
- IMPORTANT: Over tightening will cause the valve to stick.
Seat Damage
Corrective Action
- Remove the valve seats.
- Check if the seat is deformed, damaged, or scratched. Replace and reinstall.
Displacement and Damage of The O-ring
Corrective Action
- Check if the flow velocity of the piping system is too fast.
- Disassemble the valve and check the O-ring for physical or chemical damage.
- Check the compatibility of the O-ring, if necessary you should replace a new one.
- Clean and replace the O-ring.
Ball Damaged
Corrective Action
- Remove and disassemble the valve ball.
- Check for physical damage on the ball such as scratches.
- Replace and reinstall the valve.
Excessive Glue
Corrective Action
- Check the ball, O-ring or seat if there is a deposit of glue, replace the component and reinstall.
Debris from the PTFE
Corrective Action
- Clean it and reinstall.
Thermal Damage
Corrective Action
- Check system operating temperatures, external heat sources (including direct sunlight) and heat generated by the system.